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Advanced
Control Systems Corporation/Telescada
35 Corporate Park Drive
Pembroke, MA 02359 USA
TEL: 781-829-9228
FAX: 781-829-9875
sales.desk @ Telescaca.com
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About Telescada |
Telescada is an
engineering and manufacturing company dedicated to the
design, development and production of robust and dependable
monitoring and control instrumentation for Electric, Water
and Natural Gas Utilities. Communications engineers by
training, Telescada is a specialist in wireless
communications. We know how to get the data from your remote
site to the comfort and safety of your control.
 Buying
Telescada Products
Telescada sells its
products directly, and through a worldwide network of
professional manufacturers representatives who are
specialists in utility product applications. Please see
our
Field Sales page for the representative in your area.
With approved credit,
Advanced Control Systems Corporation’s standard terms are
Net 30 days. Freight terms are F.O.B., Our Dock, Pembroke,
MA Shipping charges are billed to the customer and added
to the invoice unless
otherwise specified on your order.
We accept Master Card and Visa for payment for the
purchase of accessory and replacement items.
Limited Product
Warranty
ACS/Telescada warrants
its products to operate within specifications under normal
use and services for a period of one (1) year from the
date of shipment. Component products, spares, replacement
parts and repairs are warranted for ninety (90) days.
Software is thoroughly tested and thought to be
functional, but is supplied "as is" with no warranty of
any kind covering detailed performance. Accessory products
not manufactured by ACS/Telescada are covered by the
original equipment manufacturers warranty only.
In exercising this warranty, ACS/Telescada will repair or,
at its option, replace, any product returned to the
customer service department or an authorized service
facility within the warranty period, provided that the
warrantor's examination discloses that the product is
defective due to workmanship or materials and has not been
caused by misuse, neglect, accident, or abnormal
conditions or operations. The purchaser is responsible for
the transportation and insurance charges arising from the
return of products to the servicing facility. Telescada
will return all in-warranty products with transportation
prepaid.
This warranty is in lieu of all other warranties,
expressed or implied, including but not limited to any
implied warranty of merchantability, fitness, or adequacy
for any particular purpose or use. ACS/Telescada shall not
be liable for any special, incidental, or consequential
damages, whether in contract, or otherwise.
ACS/Telescada offers
repair services on all equipment after the expiration of
the limited warranty period. Evaluation of the problem is
performed for a minimum charge. Please contact us directly
for a published schedule of repair service charges.
Our Privacy
Policy
Advanced Control Systems
Corporation/Telescada is committed to respecting your
online privacy and recognize your need for appropriate
protection and management of any personally identifiable
information you share with us.
ACS/Telescada has
established this Online Privacy Policy so that you can
understand the care with which we intend to treat your
Personal Information. Personal Information means any
information that may be used to identify an individual,
including, but not limited to, a first and last name, a
home or other physical address and an email address or
other contact information, whether at work or at home. In
general, you can visit our web pages without telling us
who you are or revealing any Personal Information about
yourself. If you choose to provide us with your Personal
Information on the Web, we may transfer that Information
within ACS/Telecasda or to an ACS/Telescada third-party
service provider, across borders, and from your country or
jurisdiction to other countries or jurisdictions around
the world.
ACS/Telescada strives to
comply with all applicable laws around the globe that are
designed to protect your privacy. Wherever your personal
information may be held within ACS/Telescada or on its
behalf, we intend to take reasonable and appropriate steps
to protect the Personal Information that you share with us
from unauthorized access or disclosure.
By using this Web site,
you consent to the terms of our Online Privacy Policy and
to ACS/Telescada's processing of Personal Information for
the purposes given above as well as those explained where
ACS/Telescada collects Personal Information on the Web.
Should the Online Privacy Policy change, we intend to take
every reasonable step to ensure that these changes are
brought to your attention by posting all changes
prominently on our web site for a reasonable period of
time.
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